A2. Core Course Catalog — Managerial Core

Degree Level | 3 Credits per Course | Maximum Course Length: 12 Weeks
Course Code Series: HSLD-60x

The Managerial Core develops the leadership, governance, financial, operational, legal, risk, quality, and emergency-management capabilities required for effective healthcare administration. Each course combines applied learning with practical deliverables that can be used in real organizational settings.

HSLD-601 — Healthcare Administration & Governance

3 Credits

Course Overview

This course develops practical competencies in healthcare governance, organizational design, accountability, decision-making, and institutional stewardship. Learners translate governance principles into operational structures, accountability mechanisms, and performance-management systems.

Learning Outcomes

By the end of the course, learners will be able to:

• Map healthcare governance structures and relationships.
• Design clear decision rights and accountability arrangements.
• Develop governance charters, Terms of Reference (ToRs), and RACI matrices.
• Establish practical KPI and reporting mechanisms.
• Align organizational policies with operational responsibilities.

Signature Output

Governance Operating Manual, including:

• Governance Charter
• Committee Terms of Reference
• Decision-rights framework
• RACI matrix
• KPI dashboard
• Accountability mechanisms

Assessment

• Case Memo — 20%
• Governance Operating Manual — 50%
• Presentation — 20%
• Participation — 10%

12-Week Course Outline

Week	Topic
1	Health Sector Governance & Stewardship
2	Organizational Design & Spans of Control
3	Boards, Committees & Decision Rights
4	Policy-to-Operations Alignment
5	Accountability Compacts & KPIs
6	Integrity & Conflict of Interest
7	Contracts, MoUs & Partner Management
8	Public Reporting & Transparency
9	Change Management & Adoption
10	Midterm Clinic: Governance Diagnostics
11	Drafting the Governance Operating Manual
12	Presentations & Peer Review

HSLD-602 — Leadership in Fragile & Conflict-Affected Settings

3 Credits

Course Overview

This course prepares healthcare leaders to operate effectively in fragile, conflict-affected, and highly uncertain environments. Emphasis is placed on adaptive leadership, ethical decision-making, stakeholder management, negotiation, resilience, crisis communication, and coalition-building.

Learning Outcomes

Learners will be able to:

• Diagnose adaptive and technical challenges.
• Lead ethically in complex environments.
• Analyze stakeholders and influence networks.
• Negotiate mutually beneficial outcomes.
• Build effective coalitions and teams.
• Develop practical leadership action plans.

Signature Outputs

90-Day Leadership Action Plan + Leadership Reflection Journal

Assessment

• Leadership Portfolio — 35%
• Negotiation Simulation — 25%
• 90-Day Action Plan — 30%
• Participation — 10%

12-Week Course Outline

Week	Topic
1	Adaptive vs. Technical Leadership
2	Ethics & Legitimacy
3	Sensemaking & Prioritization
4	Stakeholder Mapping & Influence
5	Negotiation & Coalition-Building
6	Team Dynamics & Psychological Safety
7	Resilience & Wellbeing
8	Crisis Communication
9	Mentorship & Talent Development
10	Field Cases Clinic
11	Leadership Reflection Portfolio
12	Capstone Presentations

HSLD-603 — Strategic Planning & Execution

3 Credits

Course Overview

This course focuses on translating organizational strategy into measurable priorities, resource decisions, operational plans, and performance-management systems. Learners develop practical skills in strategy formulation, OKRs, dashboards, portfolio prioritization, risk management, and quarterly business reviews.

Learning Outcomes

Learners will be able to:

• Develop strategy maps and theories of change.
• Establish measurable organizational outcomes and OKRs.
• Prioritize initiatives and allocate resources.
• Build performance dashboards.
• Conduct structured quarterly reviews.
• Adapt strategy based on performance and learning.

Signature Outputs

Strategic Plan + OKR Dashboard + Quarterly Business Review (QBR) Deck

Assessment

• Strategic Plan — 40%
• OKR Dashboard — 25%
• QBR Presentation — 25%
• Quiz — 10%

12-Week Course Outline

Week	Topic
1	Strategy Maps & Theory of Change
2	Measurable Outcomes & OKRs
3	Prioritization: MoSCoW & RICE
4	Portfolio & Resource Alignment
5	Operating Model & Service Lines
6	Risk Registers & Mitigation
7	Dashboards & Review Cadences
8	Learning Loops & Adaptation
9	Benefits Realization
10	Midterm Review Board
11	Quarterly Business Review Simulation
12	Capstone Demonstrations

HSLD-604 — Health Financial Management & Budgeting

3 Credits

Course Overview

This course develops practical financial-management capabilities for healthcare organizations. Learners work with budgeting, costing, procurement, financial controls, reporting, audits, assets, inventory, and donor compliance.

Learning Outcomes

Learners will be able to:

• Prepare compliant healthcare budgets.
• Analyze budget performance and variances.
• Calculate program and service costs.
• Design procurement plans.
• Establish financial controls.
• Prepare organizations for financial audits.

Signature Outputs

Program/Facility Budget + Procurement Plan

Assessment

• Budget — 45%
• Procurement Plan — 25%
• Quiz — 15%
• Reflection — 15%

12-Week Course Outline

Week	Topic
1	Public Financial Management Cycles & Compliance
2	Budgeting & Variance Analysis
3	Costing: ABC & Unit Cost
4	Revenue & Financing Flows
5	Procurement Integrity
6	Asset & Inventory Management
7	Financial Reporting & Audits
8	Internal Controls
9	Donor Rules & Compliance
10	Scenario Budgeting Lab
11	Midterm Defense
12	Audit Readiness

HSLD-605 — Healthcare Law, Policy & Ethics

3 Credits

Course Overview

This course equips healthcare leaders with the ability to interpret legal and ethical requirements and translate them into practical policies, procedures, and compliance systems.

Learning Outcomes

Learners will be able to:

• Identify relevant sources of healthcare law and regulation.
• Apply legal requirements to organizational SOPs.
• Address patient rights and informed consent.
• Understand liability, contracts, employment law, and documentation.
• Apply data-protection and public-health requirements.
• Develop practical compliance instruments.

Signature Outputs

Legal Memorandum + Compliance SOP Annex

Assessment

• Legal Memo — 30%
• Compliance SOP — 30%
• Examination — 30%
• Participation — 10%

12-Week Course Outline

Week	Topic
1	Sources of Law & Regulators
2	Patient Rights & Consent
3	Negligence & Documentation
4	Labour & HR Law
5	Contracts & Liability
6	Data Protection
7	Public Health Powers
8	Ethics Committees
9	Dispute Resolution
10	Legal Memo Development
11	Compliance SOP Annex
12	Oral Defenses

HSLD-606 — Office & Operations Administration

3 Credits

Course Overview

This course develops the administrative and operational systems required to run efficient, accountable, and well-organized healthcare offices and facilities. Learners design SOPs, records systems, service-desk processes, registers, and lean workflows.

Learning Outcomes

Learners will be able to:

• Design practical office SOPs.
• Establish effective records and archive systems.
• Improve administrative workflows.
• Manage facilities, supplies, fleet, and assets.
• Develop standardized registers and digital forms.
• Apply Lean and 5S principles to office operations.

Signature Outputs

Office SOP Manual + Administrative Registers

Assessment

• SOP Manual — 50%
• Registers — 20%
• Service-Desk Simulation — 20%
• Participation — 10%

12-Week Course Outline

Week	Topic
1	Office Structure & Administrative Standards
2	Records & Archives
3	Correspondence & Minutes
4	Scheduling & Service Desks
5	Supply, Fleet & Facility Management
6	Asset Registers
7	Visitor Management & Security
8	Internal Communications
9	Lean, 5S & Workflow Improvement
10	Digital Registers & Forms
11	Operations SOP Manual Drafting
12	Simulation & Handover

HSLD-607 — Emergency Preparedness & Response (HICS/IMS)

3 Credits

Course Overview

This course develops the capability to prepare healthcare organizations for emergencies, coordinate incident response, maintain continuity of essential services, and conduct structured after-action learning.

Learning Outcomes

Learners will be able to:

• Activate Incident Command/Management Systems.
• Develop Incident Action Plans (IAPs).
• Establish emergency coordination structures.
• Plan for continuity of operations.
• Conduct tabletop exercises and after-action reviews.
• Strengthen emergency preparedness and response systems.

Signature Outputs

Incident Action Plan (IAP) + After-Action Review (AAR) + Continuity of Operations Plan (COOP) Annex

Assessment

• Tabletop Exercise & IAP — 50%
• COOP Annex — 30%
• AAR — 10%
• Participation — 10%

12-Week Course Outline

Week	Topic
1	Hazard & Risk Profiling
2	All-Hazards Planning & COOP
3	HICS/IMS Roles
4	HEOC/EOC Setup
5	Incident Action Planning
6	Risk Communication
7	Mass-Casualty Incident Triage & Surge
8	Outbreak Management & Infection Prevention and Control
9	Resource & Supply Planning
10	Tabletop Exercise
11	Hotwash & After-Action Review
12	Continuity & Improvement Backlog

HSLD-608 — Risk Management, Quality & Patient Safety

3 Credits

Course Overview

This course equips healthcare leaders with practical tools for identifying, assessing, mitigating, and monitoring organizational risks while improving quality and patient safety. Learners apply enterprise risk management, root-cause analysis, quality-improvement methods, and safety-culture principles.

Learning Outcomes

Learners will be able to:

• Develop and maintain organizational risk registers.
• Assess risk using structured scoring methods.
• Conduct Root Cause Analysis (RCA).
• Design quality-improvement initiatives.
• Apply PDSA improvement cycles and run charts.
• Strengthen incident learning and patient-safety systems.
• Promote a just and learning-oriented safety culture.

Signature Outputs

Risk Register + Root Cause Analysis + Quality Improvement Brief

Assessment

• Risk Register — 40%
• Root Cause Analysis — 25%
• Quality Improvement Brief — 25%
• Participation — 10%

12-Week Course Outline

Week	Topic
1	Enterprise Risk Management & Risk Taxonomy
2	Risk Scoring & Risk Appetite
3	Sentinel Events & Root Cause Analysis
4	Quality Improvement: PDSA & Run Charts
5	Safety Culture & Just Culture
6	Incident Learning Systems
7	Clinical Pathways & Care Bundles
8	Assurance & Internal Audit
9	Risk Mitigation & Monitoring
10	Quality & Patient Safety Case Clinic
11	Risk Register & RCA Workshop
12	QI Brief Presentations & Improvement Review

Managerial Core: Applied Learning Approach

The Managerial Core uses an applied, practice-oriented learning model. Rather than relying exclusively on examinations and theoretical instruction, learners produce professional management instruments that mirror the work of healthcare leaders.

Across the courses, learners develop:

• Governance and accountability systems
• Leadership action plans
• Strategic plans and OKR dashboards
• Healthcare budgets and procurement plans
• Legal and compliance documents
• Office SOPs and administrative registers
• Emergency response and continuity plans
• Risk registers and quality-improvement briefs

Graduate Capability

On completion of the Managerial Core, learners should be able to lead, govern, plan, finance, operate, regulate, protect, and continuously improve healthcare organizations, particularly in complex and resource-constrained environments.

RIYAADA Institute for Leadership & Governance
Mogadishu, Somalia
Website: www.riyaadaacademy.com
Email: info@riyaadaacademy.com
Phone: +252 61 5572605